Aetna over the counter ordering - 2024 Over-the-Counter Health Solutions (OTCHS) Product Catalog. Aetna® payment card by PayFlex®. Keep this booklet handy. Use this to place an OTC beneit order between January 1, 2024, and December 31, 2024. 2. w. Contents. New! The OTC Health Solutions® app 3 Here are three convenient ways to place an order 4.

 
1-888-628-2770 (TTY 711) 9am to 8pm local time, Monday to Friday (in Hawaii: 7am to 5pm) The first and last week of the month are the most popular for orders. Consider placing your phone order mid-month to avoid long wait times. Order includes free delivery — if you want tracking info, ask the agent when you place your order.. Mi ranchito cafe menu

NationsOTC offers easy and convenient ways to order over-the-counter products. Member receives their OTC benefit information from their plan. Member chooses to order online, by phone, mobile app, or mail. Member places their order for approved OTC products. Order is shipped with nationwide 2 business day delivery at no additional cost. Members can use the OTC catalog to order their products over the phone or online. Aetna MyOrder Otchs Login, Balance and Allowance Support and resources for: Customer Service Phone Number: 1-833-331-1573 (TTY:711) Company Summary: About 39 million people depend on this company, which is a CVS Health company, to help them make decisions about ... Visit Aetna.NationsBenefits.com. 2. By phone. Call a Nations OTC Member Experience Advisor at 1-877-204-1817 (TTY: 711). They’re available 24/7. 3. By mail. Simply fill out and return the order form in your OTC catalog. In person. Visit participating retail stores. 4. In person. Visit a participating retail store. Select credit as payment type.IMPORTANT: Orders for each benefit period must be placed by 11:59 PM ET of the last day of the benefit period. Orders can only be cancelled within 30 minutes after being processed. Please review the order frequency limits located in the FAQs to avoid missing benefit amounts. The Order Summary page will appear. This will allow you to see the orderAs part of your plan, you have an Over-the-Counter (OTC) benefit where you will receive a fixed dollar amount preloaded into your Wellcare Spendables™ card. You may use the Spendables™ card OTC dollars to purchase everyday items like bandages, pain relievers, cold remedies, toothpaste and much more. You have flexibility of purchasing …In recent years, counter microwaves have become an essential kitchen appliance in households across Europe. These compact and versatile devices offer convenience and efficiency, ma...Learn how to order over-the-counter (OTC) items online, by phone, or by mail with your Aetna Medicare OTC benefit. Check your OTC catalog for eligible products, limits, and delivery options.Counter Strike, the iconic first-person shooter game, has come a long way since its humble beginnings as a mod for Half-Life. What started as a simple modification quickly gained p...OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. Through Aetna Better Health of Texas, we are pleased to offer you all the benefits of your health plan. For the full list of medical services refer to your member handbook.You can also order by phone or in store. Get the things you need. Every month. In store or delivered to your door. As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® of Illinois benefits. You can use the money to spend on a variety of health products, like:What is the Over-the-Counter (OTC) benefit? The benefit lets you get OTC items by ordering by phone at . 1-888-628-2770 (TTY: 711 ... Benefit amounts do not carry over. Can I order more than my benefit amount? You can’t order more than your benefit amount online or by phone.See full list on otch.cvs.com 2024 Over-the-Counter Health Solutions (OTCHS) Product Catalog. Aetna® payment card by PayFlex®. Keep this booklet handy. Use this to place an OTC beneit order between January 1, 2024, and December 31, 2024. 2. w. Contents. New! The OTC Health Solutions® app 3 Here are three convenient ways to place an order 4.5. Once the order is complete, you have the choice to review the items in the cart or place the order. • If you place the order without review, the system will give you a conirmation number and the call will end. • You can review, edit the items, start over, place the order or talk with an agent.Why Your Aetna Clients With The OTC Assistance Benefit Should Be Ordering Online Medicare March 02, 2023 ... There are no "back orders/rainchecks" in the event the item is sold out at the time of visit in-person; How it works: Members use their Member ID card for OTC orders. The member card has a QR code on it that the store …Then, choose “start mail service.”. Fill out an order form. If you already have a prescription, you can fill out a mail service order form and send it to: CVS Caremark. PO Box 2110. Pittsburgh, PA 15230-2110. Or you can request to have a form mailed to you by calling Member Services at 1-866-329-4701 (TTY: 711).Get a credit every quarter for OTC products. Get more help with your everyday needs. Your plan comes with a credit that will be loaded to your UnitedHealthcare UCard® every quarter for covered over-the-counter (OTC) products. Shop in-store or online for pain relievers, cold remedies, toothpaste, vitamins and more. Aetna Medicare Advantage members receive $30 to spend every three months. View the OTC catalog to get started . You can request a printed OTC catalog by calling Member Services at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET. The over the counter benefit in 2019 is up to $25/member every month. However, there are rules with regard to how items must be ordered. The over the counter benefit is included with all Aetna Medicare Advantage plans in 2019. You must order from the catalog or online. Items purchased from a retail store are not part of the benefit.Getting closer to age 65? Let us help you make sense of Medicare and how your Trust benefits work.You can talk to an agent Monday to Friday, from 9 AM to 8 PM local time. Please have your order ready before you call. How to place an order by phone (IVR system): • Call OTCHS using the phone number on file. The phone number on file is provided to OTCHS by your health plan.A: Your allowance can be used for over-the-counter (OTC) related purchases. Funds can be applied toward eligible items at participating retail locations. Members with Aetna Medicare Advantage (MA) and Aetna Medicare Advantage with Prescription Drug (MAPD) plans can log in or register for an account below. This includes HMO, PPO or HMO-POS plans. Through your Aetna® member account you can manage claims, view plan details and more. Log in for MA/MAPD. Register my MA/MAPD. CVS® makes it easy to redeem OTC benefits. Pay nothing out of pocket* for select over-the-counter (OTC) eligible products if your plan includes an OTC benefit. Find a store to shop with benefits. Redeem Wellcare benefits. Redeem OTCHS benefits. • Order health and wellness products • Track your order status in real-time If you need help with the Benefits Pro Portal or placing an order, please call 1-833-838-1307 (TTY: 711). Member Experience Advisors are available 8 a.m. - 8 p.m. local time, 7 days a week. Language support services are available if needed, free of charge. Sincerely,As part of your plan, you have an Over-the-Counter (OTC) benefit where you will receive a fixed dollar amount preloaded into your Wellcare Spendables™ card. You may use the Spendables™ card OTC dollars to purchase everyday items like bandages, pain relievers, cold remedies, toothpaste and much more. You have flexibility of purchasing … Addresses. CVS Caremark Mail Service Pharmacy. P.O. Box 94467. Palatine, IL 60094-4467. NPI# 1427096809. CA Non-resident License # 1631. CVS Caremark Mail Service Pharmacy. You can use the benefit allowance you receive with your Aetna Medicare Advantage plan to buy certain OTC products online, by phone or through the mail. This catalog lists the … 1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time (except Hawaii), where you can speak to a live agent. You can also order 24/7 via our automated system. Please have your ID and order ready when placing your order by phone. To order a catalog, press 6. You will have the choice to. Thank you for calling OTCHealth Solutions! review the items in the cart or submit. Should you choose to speak to an agent, your items will not be saved, and you will have to restart your order. Enter the numeric portion of the the order. item code.Some Aetna Medicare plans include an over-the-counter (OTC) benefit. It offers members a convenient way to get generic OTC health and ... Members will need to have their Aetna member ID to place an order. There are three ways to order: By phone (toll-free): 1-833-331-1573 (TTY: 711) Monday to Friday, 9 AM to 8 PM local time (except Hawaii).Healthfirst plans with an OTC Plus card: Life Improvement Plan (HMO D-SNP) $525/quarter allowance. CompleteCare Plan (HMO D-SNP) $250/month allowance. Connection Plan (HMO D-SNP) $285/quarter allowance. Increased Benefits Plan (HMO) $100/quarter allowance. Any unused balance will automatically expire at the end of each …To place an order through the Benefits Pro Portal, scan the QR code using your smartphone camera or visit: CapitalHealthPlan.NationsBenefits.com. Call. To place an order by phone, please call 877-210-6729 (TTY: 711). Member Experience Advisors are available 8 a.m. - 8 p.m. local time. Benefits Pro Portal. 5 Keep this catalog for future orders.Aetna Medicare Advantage members receive $30 to spend every three months. View the OTC catalog to get started . You can request a printed OTC catalog by calling Member Services at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET.Prescription or over-the-counter drugs or medicines. ... Lenses and frames furnished or ordered because of ... Visit aetnavision.com for more details and ...Online orders for the quarter must be placed prior to midnight Eastern Time of the last day of the period. Page 8. You may place an order of OTC products by ...The OTC benefit offers you an easy way to get generic over-the-counter health and wellness products. You can order them by phone at 1-833-331-1573 (TTY: 711) or online …Visit Aetna.NationsBenefits.com. 2. By phone. Call a Nations OTC Member Experience Advisor at 1-877-204-1817 (TTY: 711). They’re available 24/7. 3. By mail. Simply fill out and return the order form in your OTC catalog. In person. Visit participating retail stores. 4. In person. Visit a participating retail store. Select credit as payment type.So if someone calls you to sell you an insurance policy or change your current policy — even if the person says they represent Aetna — call us first at the ... The Caring for You kits are a one-time liberalization of an Aetna Medicare Advantage member over-the-counter benefit. Kits will be sent to members who were enrolled on or before August 1, 2020. The kits began shipping last week and will continue throughout the fall. This action builds on overall efforts by Aetna to help its Medicare members ... 1. To place an order, press 2. To track your order, press 3. Call OTC (OTCHS) number. To cancel an order, press 4. To report an issue with your order, press 5. To order a catalog, press 6. 2. Once the system locates your account you will be asked to input your date of birth in MMDD format.Online: Visit Aetna.NationsBenefits.com, log in and shop for approved food products. Shop online By phone: Call 1‑877‑204‑1817 (TTY: 711) and speak to a representative who can assist you with your order. Orders placed online or by phone are delivered within two days.5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. Note: 5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. Note: New users can register to access and existing members can log in to Aetna's secure member website to manage their health benefits. Track your claims, view ...Then, choose “start mail service.”. Fill out an order form. If you already have a prescription, you can fill out a mail service order form and send it to: CVS Caremark. PO Box 2110. Pittsburgh, PA 15230-2110. Or you can request to have a form mailed to you by calling Member Services at 1-866-329-4701 (TTY: 711).Aetna® Medicare Advantage plans are designed to help you live life to the fullest. We offer plans that include medical and prescription drug coverage, plus other valuable benefits and services tailored to meet your needs. ... Over-the-counter benefit . An allowance to spend on eligible health and wellness items like first aid supplies and pain ...Select your plan below to access your OTC Health Solutions site. A. AbsoluteTotalCare. Aetna Better Health KY Kids. Aetna Better Health KY Period Promise. Aetna Better Health Kids (PA) Aetna Better Health Premier Plan (MMAI) Aetna Better Health Virginia - New Moms. Aetna Better Health of Florida.Save on items you use every day. Your OTC allowance benefit is good for a variety of products including: Vitamins and supplements. Pain relievers, cough drops and other OTC medicines. Toothbrushes, toothpaste, denture cream and tablets. Cleansing wipes and bladder control pads. Bandages and first aid supplies.OTC allowance. Your FHCP Medicare plan gives you a $75 allowance every quarter for over-the-counter (OTC) items, such as vitamins and aspirin — at no cost to you. Ordering is quick and easy: 1. Select what you want to order from the enclosed catalog. 2. New for 2021, order online at. fhcpmedicareotc.com. 3.It allows you to purchase approved over-the-counter medicines, health products, and groceries at reduced prices. Your Medicare Advantage plan loads funds onto the card quarterly or annually. The amount varies by insurer, but is typically $100-$300 per quarter for healthcare items, plus allowances of $25-$50 per month for healthy grocery … iPhone Screenshots. It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online. - Take control of your benefits with real-time balance updates on funds and activity. Stop into your local CVS® store or log in to your OTC account to order online. Endometriosis, PMS, PCOS, PMDD … IDK?Are you in need of a bill counting machine? Check these out to make counting your cash much more efficient and less time-consuming for your business. If you buy something through o...Your $25 monthly benefit. You should have everything you need to help you feel your best. If you’re a Medicaid Managed Medical Assistance (MMA) or Long-Term Care (LTC) member, we can help. Together with CVS Health®, we’re giving your household $25 of over-the-counter (OTC) health supplies every month. And we'll send it to you at no extra cost.The Aetna Extra Benefits Card stands as a hallmark of Aetna's commitment to providing holistic healthcare solutions to its Medicare beneficiaries. Here, we'll delve deeper into the benefits and offerings of this unique card. 1. Over-the-Counter (OTC) Supplies. Beyond just basic medications, the card encompasses a range of OTC supplies.Optimum HealthCare provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains 167 items that can help you save between $240 to $1500 over the course of a year. Aetna Medicare Advantage members receive $30 to spend every three months. View the OTC catalog to get started . You can request a printed OTC catalog by calling Member Services at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET. OTC (Over-the-Counter) Reimbursement Claim Form Send completed form and documentation to: Aetna PO Box 4000 Richmond, KY 40476-4000 Fax to: 1-888-238-3539 (1-888-AET-FLEX) ... purchased on or after 1/1/2011 must be prescribed by a physician in order to be reimbursed by an FSA. For more details onTo order a catalog, press 6. You will have the choice to. Thank you for calling OTCHealth Solutions! review the items in the cart or submit. Should you choose to speak to an agent, your items will not be saved, and you will have to restart your order. Enter the numeric portion of the the order. item code.Enter the numeric portion of the the order. item code. To order item “B33 unscented wipes,” you will The system will select “33”. provide a confirmation. 3 number and the call will end. To report an issue with your order, press 5. To cancel an order, press 4. To hear benefits, press 1. To place an order, press 2.Order maintenance drugs online or by phone with Aetna and get them sent to your home or anywhere you choose. This service is included with your pharmacy benefits and …Aetna® Medicare members with an Aetna Medicare Payment Card by PayFlex® – please follow the link below to view the FAQ document applicable to you. Aet.na/PaymentCardOTCFAQs . Author: Nwaobasi, Francis C Created Date:Addresses. CVS Caremark Mail Service Pharmacy. P.O. Box 94467. Palatine, IL 60094-4467. NPI# 1427096809. CA Non-resident License # 1631. CVS Caremark Mail Service Pharmacy.Members can use the OTC catalog to order their products over the phone or online. Aetna MyOrder Otchs Login, Balance and Allowance Support and resources for: Customer Service Phone Number: 1-833-331-1573 (TTY:711) Company Summary: About 39 million people depend on this company, which is a CVS Health company, to help them make …2022 Over-the-Counter (OTC) Health Solutions (OTCHS) ... and use it to help you place an OTC order. Use this to place an OTC order between January 1, 2022 and December 31, 2022. ... AETNA NJ FIDE SNP Aetna® Assure Premier Plus (HMO D-SNP) H6399_NR_27748_2022_C. Here are three convenient ways to place an order. Choose …Then, choose “start mail service.”. Fill out an order form. If you already have a prescription, you can fill out a mail service order form and send it to: CVS Caremark. PO Box 2110. Pittsburgh, PA 15230-2110. Or you can request to have a form mailed to you by calling Member Services at 1-866-329-4701 (TTY: 711).5. Once the order is completed, you will have the choice to review the items in the cart or place the order. •If you place the order without review, the system will give you a confirmation number and the call will end. • You can review your order, edit the items, start over, place the order, or speak with an agent. Note: Your Medicare plan guide. We’re here to help you get the most out of your plan. It starts with understanding each piece. You can view personalized plan coverage documents, like the over-the-counter catalog, Summary of Benefits and more. Just choose your state, county and plan name to begin. See your documents. Members with Aetna Medicare Advantage (MA) and Aetna Medicare Advantage with Prescription Drug (MAPD) plans can log in or register for an account below. This includes HMO, PPO or HMO-POS plans. Through your Aetna® member account you can manage claims, view plan details and more. Log in for MA/MAPD. Register my MA/MAPD. The Caring for You kits are a one-time liberalization of an Aetna Medicare Advantage member over-the-counter benefit. Kits will be sent to members who were enrolled on or before August 1, 2020. The kits began shipping last week and will continue throughout the fall. This action builds on overall efforts by Aetna to help its Medicare members ...1. To place an order, press 2. To track your order, press 3. Call OTC (OTCHS) number. To cancel an order, press 4. To report an issue with your order, press 5. To order a catalog, press 6. 2. Once the system locates your account you will be asked to input your date of birth in MMDD format.Aetna® Medical, Dental/Vision members. Over-The-Counter Health Solutions® We want to make setting up your account as smooth as possible. Please take a moment to read through the details below carefully. Troubleshooting: Creating an account . Create your Over- The-Counter Health Solutions account in four simple steps.2024 Over-the-Counter Item Catalog. 2024. Over-the-Counter Item Catalog. Please keep this valuable booklet nearby. You’ll need it to look up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2.Optimum HealthCare provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains 167 items that can help you save between $240 to $1500 over the course of a year.We would like to show you a description here but the site won’t allow us.OTC (Over-the-Counter) Reimbursement Claim Form Send completed form and documentation to: Aetna PO Box 4000 Richmond, KY 40476-4000 Fax to: 1-888-238-3539 (1-888-AET-FLEX) ... purchased on or after 1/1/2011 must be prescribed by a physician in order to be reimbursed by an FSA. For more details onYou will receive an email conformation of your order with a tracking number as soon as your order has shipped. In most cases, orders arrive within 14 days. Another email will arrive when your order has been delivered. Please note: you must place your order no later than 11:59 PM ET on the last day of each benefit period. To order over …What is the over-the-counter (OTC) benefit? The OTC benefit offers you a way to get select over-the-counter health and wellness products. You order from a list of eligible OTC items in the catalog. Then, OTC Health Solutions® (OTCHS) will mail them directly to your home address or P.O. Box. You can alsoMedicines you can buy without a prescription are called nonprescription or over-the-counter (OTC) medicines. They may be taken to treat minor health problems at home. Examples of over-the-counter medicines are acetaminophen, aspirin, antacids, decongestants, antihistamines, and laxatives. Current as of: September 25, 2023.WellCare is a well-known healthcare company that offers a variety of products and services to its customers. One area where WellCare excels is in its over the counter (OTC) product...OTCHS MyOrder Company Benefits Center Phone Number: 1-833-331-1573 (TTY:711) NOTE: They experience high call volume the first and last weeks of the month. Company Summary: Aetna has over 150 years of experience in providing for their members’ health care requirements. They have been serving the Medicaid population since 1996. The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online Learn how to order over-the-counter (OTC) items online, by phone, or by mail with your Aetna Medicare OTC benefit. Check your OTC catalog for eligible products, limits, and delivery options.Getting closer to age 65? Let us help you make sense of Medicare and how your Trust benefits work.Anti-Fungal & Anti-Itch. Dr. Shefield Antifungal Cream 1.25 oz. Compare to the active ingredient in Tinactin. Medline Remedy Miconazole Antifungal Powder 3 oz. Helps relieve itching and burning. Light vanilla scent. Major Calamine Lotion 6 oz. Helps relieve irritation from poison ivy, oak and sumac. Dr. Shefield Anti-Itch Cream 1.2 oz.1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time (except Hawaii), where you can speak to a live agent. You can also order 24/7 via our automated system. … Once the order is placed, you will receive an order number. Access to order history is also available in the portal/app. Always keep your order number. Can I track my order? You can use our automated IVR system to track an order. If your phone number or email was added to your account, you will also receive email/text updates. Yes. You can find it on the front of your Aetna Better Health® Kids health plan ID card. How much is my OTC benefit? You have $30 per month. You choose how to get your monthly OTC items. BY PHONE. Call 1-888-628-2770, TTY: 711 to order by phone. O NLINE.

2021 Over-the-Counter Health Solutions (OTCHS) Product Catalog. Keep this booklet where you can easily get to it. You’ll want to reference this often and use it to help you order. Use this to place an OTC order between January 1, 2021 and December 31, 2021. AETNA NJ FIDE SNP.. Hillsborough property tax collector

aetna over the counter ordering

To view your OTC Catalog online please visit the applicable links below: Aetna® Medicare members: https://www.aetnamedicare.com/otccatalog. To access your catalog, you will …Call 1-866-851-1579 (TTY 711) Monday - Friday, 8 a.m. - 11 p.m. EST. Residents of nursing facilities should check to determine which OTC products may be shipped to their facility before ordering. Product ordering policies may vary by facility.New users can register to access and existing members can log in to Aetna's secure member website to manage their health benefits. Track your claims, view ...Over the Counter (OTC) 2023. Aetna Better Health® of Florida. 230701. Please keep this booklet nearby. You will need it to look up the OTC items you want to order. It has steps on how to order online, by ... • You can review your order, edit the items, start over, place the order, or speak with an agent. Note:You can use the benefit allowance you receive with your Aetna Medicare Advantage plan to buy certain OTC products online, by phone or through the mail. This catalog lists the …• Order health and wellness products • Track your order status in real-time If you need help with the Benefits Pro Portal or placing an order, please call 1-833-838-1307 (TTY: 711). Member Experience Advisors are available 8 a.m. - 8 p.m. local time, 7 days a week. Language support services are available if needed, free of charge. Sincerely,It allows you to purchase approved over-the-counter medicines, health products, and groceries at reduced prices. Your Medicare Advantage plan loads funds onto the card quarterly or annually. The amount varies by insurer, but is typically $100-$300 per quarter for healthcare items, plus allowances of $25-$50 per month for healthy grocery …To place an order through the Benefits Pro Portal, scan the QR code using your smartphone camera or visit: CapitalHealthPlan.NationsBenefits.com. Call. To place an order by phone, please call 877-210-6729 (TTY: 711). Member Experience Advisors are available 8 a.m. - 8 p.m. local time. Benefits Pro Portal. 5 Keep this catalog for future orders.As part of your plan, you have an Over-the-Counter (OTC) benefit where you will receive a fixed dollar amount preloaded into your Wellcare Spendables™ card. You may use the Spendables™ card OTC dollars to purchase everyday items like bandages, pain relievers, cold remedies, toothpaste and much more. You have flexibility of purchasing …IMPORTANT: Orders for each benefit period must be placed by 11:59 PM ET of the last day of the benefit period. Orders can only be cancelled within 30 minutes after being processed. Please review the order frequency limits located in the FAQs to avoid missing benefit amounts. The Order Summary page will appear. This will allow you to see the orderYou can also order by phone or in store. Get the things you need. Every month. In store or delivered to your door. As a CVS Health company, we’re offering you this $25 OTC benefit as part of your Aetna Better Health® benefits. You can use the money to spend on a variety of health products, like:Three convenient ways to place an order. #1 In Store: How to use your OTCHS (OTC Health Solutions) benefits in store: • Visit a CVS Pharmacy® store (excluding Target, …Aetna® Medical, Dental/Vision members. Over-The-Counter Health Solutions® We want to make setting up your account as smooth as possible. Please take a moment to read through the details below carefully. Troubleshooting: Creating an account . Create your Over- The-Counter Health Solutions account in four simple steps.Apr 11, 2024 · OTC benefit questions. Call OTC Health Solutions at 1-833-331-1573 (TTY: 711). You can speak with an agent 9 AM to 8 PM local time, Monday through Friday. Order a catalog. Call Aetna Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Contact Member Services. 2024 Over-the-Counter Item Catalog. 2024. Over-the-Counter Item Catalog. Please keep this valuable booklet nearby. You’ll need it to look up the OTC items you want to order. It also contains step-by-step instructions on how to order online, by phone or use your OTC benefits in store. 2..

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